Privacy Policy
Last Updated: August 10, 2026
Pharmanaas International Co. Ltd. (“Pharmanaas,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or interact with the Pharmanaas website.
By using our website or submitting information through our online forms, you acknowledge that you have read and understood this Privacy Policy.
1. About Pharmanaas
Pharmanaas International Co. Ltd. is a private limited liability company registered in the Republic of Sudan and licensed by the relevant health authorities.
Our principal business is the importation and distribution of pharmaceutical products and medical devices. We work with healthcare institutions, professionals, organizations, and other clients throughout Sudan.
2. Information We Collect
We may collect personal information that you voluntarily provide when you interact with our website.
Depending on how you use the website, this information may include:
First name and last name
Email address
Telephone or mobile number
Address
Date of birth
Information included in your inquiries or messages
Information provided when requesting information about our products or services
Information submitted through consultation or contact forms
Email address submitted for newsletter subscriptions
You should only provide information that is relevant to your inquiry and necessary for us to respond to your request.
3. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically through standard web technologies.
This information may include:
IP address
Browser type and version
Device type
Operating system
Pages visited
Date and time of visits
Referring website or page
General website usage information
Technical information relating to website performance and security
This information may be used to understand how visitors use our website, maintain website security, troubleshoot technical issues, and improve our services.
4. How We Use Your Information
We may use the information we collect for legitimate business purposes, including to:
Respond to your questions and inquiries.
Provide information about our products and services.
Respond to consultation or contact requests.
Communicate with you regarding your inquiry.
Provide customer support.
Process and manage requests submitted through the website.
Send newsletters, updates, or other communications where you have requested or permitted them.
Improve our website, services, and customer experience.
Monitor website performance and security.
Prevent fraud, misuse, or unauthorized activity.
Comply with applicable legal and regulatory requirements.
We will seek to use personal information only for purposes that are relevant to our business activities and your interaction with Pharmanaas.
5. Pharmaceutical and Healthcare Information
Because Pharmanaas operates in the pharmaceutical and healthcare sector, visitors may choose to include health-related information in messages or inquiries.
Please avoid submitting sensitive medical or health information through general website contact forms unless it is specifically requested or necessary for your inquiry.
Information submitted through the website is primarily intended to allow Pharmanaas to respond to business, product, service, and general inquiries. The website is not intended to provide medical diagnosis or treatment.
6. Newsletter and Marketing Communications
If you subscribe to our newsletter or otherwise request to receive updates from Pharmanaas, we may use your email address to send information such as:
Company news
Product-related updates
Industry information
Service updates
Announcements
Other relevant communications
You may unsubscribe from marketing or newsletter communications at any time by following the unsubscribe instructions included in the communication or by contacting us directly.
7. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve website functionality, understand website usage, and enhance the user experience.
Cookies are small text files stored on your device when you visit a website. They may help us:
Remember certain website preferences.
Improve website functionality.
Understand how visitors interact with our website.
Analyze website performance.
Maintain website security.
Some cookies may be necessary for the website to function properly, while others may be used for analytics or other purposes.
You can adjust your browser settings to block or delete cookies. However, disabling certain cookies may affect the functionality or availability of some website features.
8. Analytics and Third-Party Services
We may use third-party tools and services to help us operate, maintain, secure, and improve our website.
These services may collect certain technical or usage information in accordance with their own privacy policies.
Third-party services may include website analytics, hosting, security, communication, email delivery, or other technical services.
We do not control the privacy practices of third-party service providers. Users should review the applicable privacy policies of third-party services when appropriate.
9. How We Share Information
Pharmanaas does not sell or rent your personal information to third parties.
We may share information where reasonably necessary to operate our business or provide requested services, including with:
Service providers who assist with website hosting, maintenance, security, analytics, or communications.
Professional advisers or business partners where appropriate.
Government authorities or regulatory bodies when required by applicable law.
Law enforcement authorities where legally required.
Other parties where necessary to protect the rights, property, safety, or security of Pharmanaas, our customers, or others.
Where third parties process personal information on our behalf, we seek to work with appropriate service providers and expect them to handle information responsibly.
10. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
For this reason, while we take reasonable steps to protect your information, we cannot guarantee the absolute security of information transmitted through the internet.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to inquiries, maintaining business records, fulfilling legal or regulatory obligations, resolving disputes, and enforcing agreements.
The length of time information is retained may vary depending on its nature and the purpose for which it was collected.
When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.
12. Your Privacy Choices
Depending on applicable law, you may have certain rights regarding your personal information.
These may include the right to:
Request information about personal data we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of personal information where legally applicable.
Withdraw consent where processing is based on consent.
Opt out of certain marketing communications.
Raise a concern regarding the handling of your personal information.
Requests may be subject to applicable legal, regulatory, and contractual requirements.
To exercise an applicable privacy right or ask a question about your personal information, please contact us through the Contact Us page.
13. Children’s Privacy
Our website is intended for general audiences and is not specifically directed toward children.
We do not knowingly seek to collect personal information from children through the website.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review the information and take appropriate action where necessary.
14. Links to Other Websites
Our website may contain links to third-party websites or online resources.
These websites operate independently from Pharmanaas and may have their own privacy policies and practices.
Pharmanaas is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policy of any external website you visit.
15. International Data Transfers
Depending on the service providers and technologies used to operate our website, personal information may be processed or stored in locations outside the Republic of Sudan.
Where information is transferred to another country, we will take reasonable steps to ensure that the information is handled appropriately and in accordance with applicable legal requirements.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, or applicable legal and regulatory requirements.
When changes are made, the updated policy will be posted on this page with a revised “Last Updated” date.
We encourage visitors to review this Privacy Policy periodically to stay informed about how we handle personal information.
17. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the way Pharmanaas handles personal information, please contact us through our Contact Us page.
Pharmanaas International Co. Ltd.
Khartoum, Republic of Sudan
You may contact our team regarding privacy-related questions, requests, or concerns, and we will make reasonable efforts to respond appropriately.
18. Your Acceptance
By using the Pharmanaas website, you acknowledge that you have read and understood this Privacy Policy.
If you do not agree with this Privacy Policy, please discontinue use of the website.